people and learning

Our people and learning consultancy enables our clients to realise the full benefit of IT and human intelligence.

We enable people in business to deliver excellent IT services as they collaborate in teams, innovate the services they provide and learn from their own and their customers' experiences.

 

How can I develop my people?

There are many answers to this question and Itica supports our clients in many ways to develop the collective of people and IT intelligence

Each programme is individual to each client but based on many years of practical experience and an extensive library of research and training materials.

Integrating your mission and values into a defining employer brand through:

  • recruitment
  • talent management
  • career development

Itica can help you attract, train and retain the best people

 

 

Aligning your leadership and performance management systems to get people:

  • inducted and aligned to business goals
  • performing and excelling at their role
  • clear on their tasks, projects and goals

Itica helps you deliver excellence now and for the future

 

 

Designing and delivering bespoke coaching, training and development programmes:

  • team building
  • coaching
  • mentoring
  • communications forums
  • annual conference
  • learning intranets

All programmes are designed to inspire and skill up your people to embrace change and differentiate you from your competitors

 

Case Studies

 

How do we work with you?

We use Itica’s four stage process to deliver each people and learning programme

Discover how people are working today:
Using benchmarks such as Investors in People, employee surveys, customer feedback and ‘mystery shops’ we work with you to discover how well your people are learning and leveraging service excellence in the current environment.
Define what people need for the future:
With one eye on your competitors - and their talent management - we ensure that your business purpose and strategy align with structure, roles and goals:
  • do your people understand the future direction of the business and how they can change, learn and grow
    to ‘rise to the challenges’ ahead?
  • how well does your culture support and grow people?
  • what might need to adapt and change?
Decide how to maximise potential:
We then decide how to build the culture and performance environment your business needs. With the active support of your leadership we develop a strategy and plans that delivers learning and growth for the ever changing future.
Deliver the strategy:
The delivery methods are varied and always targeted at our clients specific needs. We measure progress and demand feedback!
 

Our measures of success?

Motivated and committed people!

 

We apply a range of evaluation methodologies from ‘happy sheets’ to Return On Capital Employed to ensure we deliver the benefits our clients expect. These methods are agreed at the outset, monitored throughout the life of the people and learning programme and evaluated at the conclusion of the assignment.

All programmes are designed with the principle of becoming self sustaining when we leave you!


 

Benefits

  • Motivated people
  • Committed people
  • A fun place to work
  • A learning organisation
 

Ginny Leppenwell - People and Learning

Blog
  • Telephone :  
  • Email :
01223 393 539
ginny.leppenwell@itica.co.uk