case studies

Shown below are case studies of some of our completed assignments.

We sign confidentiality agreements with all our clients and do not breach this confidentiality by naming clients on our web site. All of the clients in the case studies are happy to discuss the assignments we have completed. If you would like to contact a client to discuss any of the case studies, please contact us.

 

Intelligent IT Sourcing

Our clients range from FTSE 50 companies to SME businesses in a variety of sectors. They share a need for a structured professional approach to their IT provision, but do not need to maintain the skills we can supply on a permanent basis.

Itica supply skilled consultants as and when the clients require them.

Shown below are case studies from our Intelligent IT Sourcing practice:

Case studies by practice area

 
 
  Infrastructure Outsourcing

Itica delivered the complete IT Outsourcing for a UK subsidiary of a large European Group. We used the complete Itica process to deliver the end to end solution the client required.

    Benefits delivered
  • Unit and usage pricing for all services
  • Reduced total costs
  • Parent audited decision process
 
 
  Global Network Services

Itica managed the process of the provision of a Managed Network Service for a subsidiary of a FTSE 50 Company.

    Benefits delivered
  • Increased Business flexibility
  • £400,000 lifecycle saving
  • Measurable Service improvements
 
 
  Global Network Provision

Itica lead the Strategic Sourcing initiative for the key Infrastructure Services of a fast growing Services business. We delivered the services together with the ITIL processes to manage each service.

    Benefits delivered
  • New Services to meet business demand for flexibility and consistency
  • Defined and measurable services
  • ITIL processes for managing the services
 
 
  Web Hosting

Itica lead the business and market assessment for the Web Hosting requirements for an existing client. The Discover and Define stages of the Itica process were used to ensure the client established a Web Hosting provider who would meet their current and future needs.

    Benefits delivered
  • Business requirements established
  • Web Hosting providers assessed
  • Web Hosting providers prioritised
  • Options summarised
 
 
  IP Telephony Selection Process

Itica lead the technology and market assessment for the Voice requirements for an existing client. The Discover and Define stages of the Itica process were used to ensure the client selected a Voice technology which would meet their current and future needs.

    Benefits delivered
  • Global Voice Strategy defined
  • Business requirements established
  • IPT Technologies reviewed
  • IPT Manufacturers shortlisted
 
 
  IP Telephony Supplier Selection

Itica ran a competitive process to select a supplier to provide IPT hardware and services to an existing client.

The Decide stage of the Itica process was used to ensure the client selected a supplier who could provide the technology and services which would meet their needs.

    Benefits Delivered
  • Auditable selection process
  • Pricing reduced by 44%
  • Guaranteed availability of 99.9%
  • Supplier selected
  • Contract ready for signature