Shown below are case studies of some of our completed assignments.

We sign confidentiality agreements with all our clients and do not breach this confidentiality by naming clients on our web site. All of the clients in the case studies are happy to discuss the assignments we have completed. If you would like to contact a client to discuss any of the case studies, please contact us.

Case Studies

Our clients range from FTSE 50 companies to SME businesses in a variety of sectors. They share a need for a structured professional approach to their IT provision, but do not need to maintain the skills we can supply on a permanent basis.

Itica supply skilled consultants as and when the clients require them.

Shown below are case studies from each of our five practice areas:

Case studies by practice area

Watts was coming to the end of a five year agreement with their current IT outsource supplier and needed help to move quickly to a new supplier with the minimum of disruption to their business. Watts engaged Itica to provide expert leadership to enable Watts to quickly reach an agreement with their new IT supplier.

To find out how Itica delivered a “Cloud” solution that provided the flexibility and scalability that artsdepot required, click here.

artsdepot is the only professional arts venue in the London Borough of Barnet, to find out more about artsdepot, click here.

Itica lead the network service renewal process for a Global Professional Services Organisation.

We took the client and supplier through a structured process that reduced costs for both organisations and delivered improved services to the client.

Itica has achieved cost savings for our Clients during many assignments whilst also delivering many other key benefits.

This Case Study gives examples of the cost savings we have delivered.

Itica delivered the complete IT Outsourcing for a UK subsidiary of a large European Group. We used the complete Itica process to deliver the end to end solution the client required.

Itica managed the process of the provision of a Managed Network Service for a subsidiary of a FTSE 50 Company.

Itica lead the Strategic Sourcing initiative for the key Infrastructure Services of a fast growing Services business. We delivered the services together with the ITIL processes to manage each service.

Itica lead the business and market assessment for the Web Hosting requirements for an existing client. The Discover and Define stages of the Itica process were used to ensure the client established a Web Hosting provider who would meet their current and future needs.

The relationship between the client and their IT Outsource supplier had broken down. Itica created a Governance regime for the client to manage the IT Outsource supplier and also manage the provision of IT internally.

Itica lead the technology and market assessment for the Voice requirements for an existing client. The Discover and Define stages of the Itica process were used to ensure the client selected a Voice technology which would meet their current and future needs.

Itica ran a competitive process to select a supplier to provide IPT hardware and services to an existing client.

The Decide stage of the Itica process was used to ensure the client selected a supplier who could provide the technology and services which would meet their needs.

Our client wanted to reduce the risk in its business by implementing Business Continuity Management. Itica took the client through a process and developed a Business Continuity Management Policy which allowed the client to implement BCM and reduce it's risk profile.

Supplier Governance is fundamental to the success of all IT service agreements.

This Case Study describes how the Itica Governance framework is being used on a complex outsource agreement.

Our client had no in house IT technical skills to manage the transition of services to a new IT supplier.

Itica provided the technical consultancy skills to ensure a smooth infrastructure transition to the new Email, Network, Data Centre and Desktop services.

Itica Technical Services are offered to Clients to minimise the investment they have to make and lower the risk profile. This is possible by contracting for a flexible call off arrangement rather than a fixed term full-time contract assignment usually associated with IT skills provision.

Itica provided an Interim Head of Information Systems to an existing client on a part time basis to enable the client to reorganise the delivery of their IT services and move to a shared service model.

Itica negotiated a SAP contract for an existing client and played a key role in the Governance of the implementation.

The Itica Contract Framework was used to manage the process and resulted in a fixed price being negotiated and a successful implementation.

Our Client is a division of a FTSE 50 group with 300 IT users in multiple global locations.

Itica provided temporary leadership of the client’s IT team on a part-time basis during a period of significant change.

Itica provided the expertise needed to integrate and consolidate IT systems from an acquired company onto our clients IT systems.

We used our four stage consultancy process to transition email, file and print, remote access and business applications.

Itica helped the client to understand their IT systems, prioritise their IT spend and improve the relationship with their managed service supplier. We provided technical expertise to document the environment and create a prioritised action plan, which we implemented with the supplier.

Itica created a tailored executive coaching programme for the new Managing Director of a fast growing recruitment business.

This enabled the MD to bring the management team together and to continue the growth of the business.

As part of an interim management assignment Itica managed the IT elements of a business disposal, including systems and data separation, relocation of a main computer room and the delivery of a transitional service agreement to the acquiring entity for twelve months.

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