Our process
The Itica process underpins each of our services and ensures that our clients create business value from IT.
This is achieved by placing the end user at the centre of the process, thereby ensuring alignment with the business requirements.
All of our assignments are business change programmes, so our key question is:
- What will the business be able to do differently after the change?
This is not a people, process or technology question, it is a business question.
Will the change:
- provide competitive advantage?
- reduce risk?
- save money?
- improve efficiency?
- or other business improvement?
We always establish the real business benefit of any change as part of the Discovery stage of the process.
Examples
We use the process across all of our five practice areas. Examples include:
- Infrastructure Outsourcing
- The complete Itica process was used to outsource the IT infrastructure for a UK subsidiary of a large European group.
- Business Continuity Management Policy
- The Discover stage of the Itica process was used to develop a Business Continuity Management policy for a market leading publisher.
Itica Process
Output - Agreed business drivers
Output - Options to meet requirements
Output - Auditable decision summary
Output - Effective business change
Benefits
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